Policies
Fully licensed, accredited and guaranteed!
Peace of Mind
All EMACS services come with a quality assurance guarantee and a full report of the tasks and tests completed.
Our safety, quality workmanship and complete customer care values have helped us remain at the forefront of innovation in our industry. All our work is carried out in strict compliance with industry expectations. We operate to ISO frameworks for the safety and management systems of our facilities, for our people, training, services and equipment.
- All EMACS electricians are fully qualified and Licensed.
- Quality accredited to AS/NZS ISO 9001:2015
- Recognised Service Facility for the ANZEx Scheme (Flameproof/Hazardous Area Rotating Machines). This permits us to repair our customers’ hazardous area equipment in our certified workshops.
Our Quality Policy
EMACS’ contracts deliver high quality electrical and mechanical services and products to Australian and international customers, including electrical motor overhauls and rewinds, pump and gearbox overhauls, repairs and site service work.
EMACS’ management, team members, suppliers and contractors are committed to providing consistent quality service within a framework of continuous improvement, growth, and customer satisfaction.
Our Quality Management ISO 9001 program delivers quality to every aspect of the company’s operations, ensuring that customer requirements are recognised, established, implemented and maintained.
Our Quality Policy is an indication of our commitment to the long term success of EMACS, its employees and the customers we serve. We maintain a competitive position with a reputation for achieving high levels of employee and customer satisfaction.
EMACS establishes, monitors and reviews measurable quality objectives to meet and exceed the requirements of customer products and services.
Adherence to our Quality Policy is a mandatory requirement of all EMACS personnel and associates.